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Essential Facilitation Skills
Introduction
Why Good Facilitation Skills Are Essential
What this Course covers
Module 1: Applying the Communication Model in Your Facilitation
Applying the Communication Model in Your Facilitation
Role Play
Q&A: Active Listening; Acknowledging
Reflections and Practice
Module 2: Become Aware of Reacting vs. Responding
Become Aware of Reacting vs. Responding
Q&A: How to Respond to Difficult Participants
Reflections & Practice
Module 3: The Do’s and Don’t’s of Facilitation
The Do’s and Don’t’s of Facilitation
Reflections and Practice
Module 4: Stretch Your Comfort Zone. Where Are You on The Flexibility - Authority Range?
Stretch Your Comfort Zone. Where Are You on The Flexibility - Authority Range?
Reflections and Practice
Module 5: Recognise the Communication Styles of Your Participants
Recognise the Communication Styles of Your Participants
Reflections and Practice
Module 6: The Fear Patterns that People Display in Your Sessions
The Fear Patterns that People Display in Your Sessions
Reflections and Practice
Module 7: Recognise the Seven Modes that Show Up in Your Participants
Recognise the Seven Modes that Show Up in Your Participants
Role Play
How the Seven Modes Appear and Play Out in Your Sessions
Reflections and Practice
Bonus Sessions
Reaching Closure: How to Facilitate Decisions (Role Play)
Bonus Questions: Engagement, Energy & Virtual Spaces
Resources: Handbook and Worksheets
Handbook
Worksheets
Community: Practice and Discussion
The Speak Up Collective
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Stretch Your Comfort Zone. Where Are You on The Flexibility - Authority Range?
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